Important Coronavirus Information


We’re pleased to announce that our professional and dedicated audiologists are now once again visiting patients in their homes to offer our full suite of hearing care services.

At Hearfocus your health and wellbeing is our number one priority

We are now offering free hearing tests, service calls and hearing aid repairs all in the safety and convenience of your home and all within the stringent guidelines laid out by the HCPC.

Please rest assured that we are providing all the help needed during this time, including comprehensive PPE kit, advice, guidance and support.

Hearing well is essential at the best of times, but we cannot bear to think there might be those feeling even more isolated during this time, because they cannot hear the radio or the television or a call from friends and family. We are doing all we can to help our patients remotely over the phone and through video calls with our audiologists.

Hearing aid batteries delivered through your door

Don’t worry, you won’t run out of hearing aid batteries with our mail-order service. We are continuing to process all battery and accessory orders (subject to stock being available) and we are sending out all orders daily.

Order your batteries on our website or by calling us on 0345 602 5083. Wherever possible, we’d be grateful if you could order online to free up our team to help customers with their hearing problems. We’ll post out for delivery through your letterbox, and remember, we offer free delivery on multi-pack orders of 6 packs and above.

Order your hearing aid batteries here:

Take care of yourselves

In these uncertain and ever-changing times, we’re constantly reviewing how we can best help our hearing customers, so please do check back regularly for more information as the situation changes.